You can watch Apollo on up to five different devices at the same time. As well you can have up to five different profiles. The platform can be installed on as many devices as you choose. Apollo only comes as a 5 active device package. 

YES. There is no reason to spend money for no reason. 

Yes – there is no X rated content on the platform. This is a family friendly platform. And there are ratings for all the content so be advised to not let your minors select R rated or MA mature content TV or Movies. There is also a kids genre option when searching for content. 

This platform has been operational and online since 2015. There has been no outages, apart from a few incidences for a few hours of downtime – that has been quickly updated / fixed (2-3hr max). We do not offer smaller packages, as users know the performance consistency of the platform.

We exclusively utilize e-transfer as our sole payment method to safeguard your personal information.

When signing up, only your email address is required. We only accept your e-transfer once your account is ready for processing (no auto-deposit). Prior to acceptance, your credentials will be emailed to you. Subsequently, the account undergoes verification and activation, typically within 15 minutes, accompanied by an email confirmation. We also have controls in place to ensure a, Guaranteed Activation.  

Interac e-Transfer stands as the sole and optimal payment method for our IPTV service due to its unmatched convenience, security, and widespread accessibility. Interac e-Transfer ensures swift transactions while prioritizing user privacy and peace of mind. 

We are the sole Canadian supplier of the authentic Apollo TV Application. Due to our customer privacy concerns, we do not offer Credit Card, Paypal, not Crypto as a form of payment. Also crypto requires KYC requirements, multiple conversion and withdrawal fees to complete a payment.

Provided credentials include:

User Name

Password

M3U Link

No your current settings, profile, user name and password will remain the same. Please when you do renew, to add a message within the E-transfer that you are extending. Or send an email with the request. 

Apollo TV Canada has been online since 2015, with a large user base. This is due to the consistent investment in the platform and technical innovations, that the other providers do not offer. This is truely the netflix of IPTV’s. Apollo TV also has its one application that can be downloaded on to an Amazon firestick, or from the google play store. Also the platform is accessible on other devices through third-party players that will provide a similiar experience.

Numerous websites exploit the Apollo brand to market their imitation platforms. Hence, we display a preview of the Apollo TV platform on the website to distinguish authenticity.

These websites below; do NOT sell the apollo TV Platform. We are the only provider specializing in Canadian-based accounts. Also the platform subscription comes with a standard 5 Device Access.

Example of knock-off Providers:

https://apollogrouptvhd.com/

https://apollogrouptv.info

https://apollogrouptv.org

https://apollogrouptv.co

https://apollo-tv.com

https://apollotvgroup.net

https://apollogrouptv.info

https://apollotv.tv

For each user, recieve a one month discount on your next 12 month subscription. The discount will be noted next to your user profile or email address on file. We do not retain any other personal information. Please send an email noting the new users email, or have the user reference your user name in the E-transfer. Thanks for spreading the word, about our commitment to our premium service offering.

We offer a Day – Trial Tester Account. The password will reset every morning. If you need an extension, just reach out the following morning. We want to ensure that our users have a turn-key set up with no issues. The account is a standard account so you will beable to properly test out the application and verify the authenticify of the incredible value we are showcasing. 

Generally speaking, the use of IPTV services in Canada is legal, but the legality can depend on various factors, such as the content being accessed and how it is obtained.

Some IPTV services offer access to licensed and authorized content, which is legal to use. However, there are also IPTV services that provide access to copyrighted material without proper authorization, which could be considered illegal.

We do not host any content, and simply help users privately access the publically available Apollo TV platform that is downloaded directly from Amazon and other mainstream platforms. Your personal information is limited upon signup, and are simply simplying accessing content in the public domain. We do not host, or reproduce any copyrighted content. 

Please visit our, Terms and Conditions, also located at the footer of each webpage for more details.

Yes. Essentiallly add your User Name and Password within the E-Transfer as a Message. Further details are available within Sign Up.

Please be aware that you must get a minimum of 20 Mbps bandwidth in order to use our service without interruptions.

Simply google speed test, before installation to ensure you have the basic requirements.

Sorry we do NOT support the following devices/apps/media. Keep in mind, a fire stick or android box on any TV works.

ROKU: NOT supported

Xtream code: NOT supported

Mag Box: NOT supported

MAC address: NOT supported

Portals: NOT supported

Samsung TV: NOT supported directly on TV (need a firestick or android box)

LGTV: NOT supported directly on TV (need a firestick or android box)

PlayStation and Xbox NOT supported

*Please reach out for other player compatibility inquires. ie Tivimate, Smarters, etc.

Overall most of our users do not use a VPN. We would though recommend using a VPN as a resolution, if technical support is unable to solve the issue. Currently, this has not happend! There is a potential for Internet service providers throttling and slowing down connections to our servers which leads to buffering and freezing issues you’re experiencing. This isn’t something that can be fixed from our end and can happen at anytime even if it worked perfectly for you without a VPN in the past.

We recommend,

-Ipvanish
-Surfshark VPN
-Nord VPN

Yes. This is how you will have the best performance, and to ensure you have access to the latest features. If there is an update, the application will prompt when you open the app. 

My List; is organized by Movies (on demand); TV (on demand); Live TV.

-Movies (on demand): highlight the movie; hold the ‘enter’ button on controller, and the movie will be added to your list

-TV Shows (on demand): There is an option when you select the TV Show to, ‘add to My List’

-Live TV: highlight the TV Channel; hold the ‘enter’ button on controller, and the Channel will be added to your list

-TV Guide: highlight the TV Channel; hold the ‘enter’ button on controller, and the Channel will be added to your list

Simply email us, to recieve your credentials. Also once you sign in to your device, you will not need to re-enter your credentials

If you are experiencing any buffering issues. Please run a speed test by clicking your profile (top left link in your profile), then select, launch speed test. If still having issues, please email us a picture of your speed test. 

To change the time zone in the Startup Show app go to Profile menu (top left icon) & you will see selected timezone GMT, change time using the -/+ for the desired time. Search Google for “what is my GMT” if you are unsure.

To change the Timezone using tivimate: Settings > TV Guide > TV Guide Sources > Choose Tv guide link > time offset.  Adjust to the desired time.

If your TV show has a poor IMBD rating, it may not be uploaded due to poor popular demand. If there is a request for a show (has a decent rating) please email us and we will request the show to be put on the platform

Yes. English, spanish, french, russian, hebrew and arabic 

The M3U link, is essentially your account credentials for a third party video player, to access the Apollo Platform. A third-party player would be used for other devices, apart from the Amazon Firestick (that only requires and user name and password) Check check out, the different devices you can use on the installation page.

An M3U link refers to a type of file format used for multimedia playlists. Specifically, it’s a plain text file that contains information about the location of audio and video files, usually URLs, allowing media players to access and play the content listed in the playlist. In the context of IPTV (Internet Protocol Television), an M3U link typically points to a playlist of streaming channels or content that can be accessed through compatible IPTV players or applications. Users can use these links to access IPTV services on various devices that support M3U playlists, such as media players, IPTV apps, and set-top boxes.

There are two recommended Applications that are available on the Firestick / Android Devices:

Start Up Show Application:

1. Open Downloader Application

2. Within the HOME menu option of the Downloader enter: 257276

3. Enter provided, M3U Link to Sign in.

Playberry Application:

1. Open Downloader Application

2. Within the HOME menu option of the Downloader enter: 164184

3. Enter provided, M3U Link to Sign in.

Within the Apollo Group TV App / Start up Show: simply go into the settings menu. Then select, ‘Clear Cache’. 

First clear the cache (info within FAQ as this should solve your issues).

Another solution to live TV/VOD buffering (due to very poor internet or limited capacity hardware) please change the Player Settings within the Apollo Group TV Application / Start Up Show Application.

1. Settings (within the application)

2. Player Settings (either Live and/or VOD) to EXO to VLC or vice versa and check the content again.

Please reach out for technical support for further troubleshooting steps, if the issue persists.

Select Home (on remote)

Settings (far right icon on home page)

My Fire TV 

About (you will see the device type and in brackets will show your version) ie Firestick 4K (2nd generation)

Devices such as firesticks are great devices but they require regular maintenance to perform at their best. Delete any unused to apps in order to ensure that ample storage is available on the firestick.

Note that, you can clear the cache within the settings of the Apollo Group TV Application. For the firestick, we recommend the steps below:

Home (on remote)

Settings (far right on home page)

Applications

Manage Installed Applications

Apollo Group TV

Clear Cache

Force Stop

Launch Application

Please follow the link to activate privacy settings on your firestick.