Verify Current Device Type

The hardware you use plays a crucial role in ensuring smooth playback and consistent performance. Many users experiencing playback issues are often using outdated or incompatible devices. Before diving in, make sure your device meets the recommended standards for Apollo Group TV.

Why Hardware Matters

The right setup can make a world of difference. We strongly recommend requesting a trial to experience the noticeable improvement when using compatible hardware. Don’t let outdated devices hold you back from the best possible streaming experience!

Amazon Fire TV Devices

Minimum Recommendation: Fire TV Stick 4K (Second Gen)

1. Go to Settings: From the Home screen, navigate to Settings.
2. Select My Fire TV: Scroll down and choose My Fire TV (or Device/System on older models).
3. Open About: Select About to view details about your device.
4. Check Device Model: Look for information such as Device Model or Fire TV Version.

Google Chromecast Devices

Minimum Recommendation: Chromecast with Google TV (4K)

1. Go to Settings: Navigate to Settings > Device Preferences > About.
2. Check Device Details: Find your device’s Model and Software Version here.

Apple Devices

Minimum Recommendation: Apple TV 4K (3rd Gen)

• For iPhone/iPad:
  1. Go to Settings > General > About.
  2. Find details such as the Model Name and Software Version.
• For Apple TV:
  1. Go to Settings > General > About.
  2. Check the Model and tvOS Version for compatibility.

Ready to Upgrade?

Make sure your device is up to par for the best experience. By confirming your device type and ensuring it meets the recommended specifications, you can enjoy much fast processing power for the application.