Verify Device Model

Your streaming device significantly impacts playback quality. Outdated or unsupported hardware commonly causes buffering and performance issues. Verify below that your device meets Apollo Group TV standards.

Upgrading your hardware can transform your streaming experience. We strongly suggest trying Apollo TV with compatible devices to see the improvement firsthand. Also Request a Trial to ensure you have proper setup. 

Minimum Recommendation: Fire TV Stick 4K (2nd Gen).

Verification Steps:

1. From your device’s Home Screen, navigate to Settings (gear icon on the far-right menu).
2. Scroll down and select My Fire TV (or “Device/System” on older models).
3. Choose About.
4. Look for Device Model and Fire TV Version to confirm compatibility.

Minimum Recommendation: Chromecast with Google TV (4K)

Verification Steps:

1. From the Home Screen, select your profile icon (top-right corner), then select Settings.
2. Navigate to System → About → Device (or “Settings → Device Preferences → About”).
3. Check the listed Model and Software Version to confirm compatibility.

Minimum Recommendation: Apple TV 4K (3rd Gen) or newer

Apple TV Verification Steps:

1. From your Home Screen, open Settings (gear icon).
2. Go to General → About.
3. Confirm the Model and tvOS Version.

iPhone/iPad Verification Steps:

1. Open your device’s Settings app from the Home Screen.
2. Navigate to General → About.
3. Verify Model Name and Software Version.

🚀 Recommended Devices for Optimal Experience:

• Amazon: Firestick 4K Max (2nd Gen), Amazon Cube

• Google: Chromecast with Google TV (4K)

• Apple: Apple TV 4K (3rd Gen)

• Ensure at least 1GB free storage on any device.